Content
Hame Agency provides digital products and creative services. We do not currently ship physical products.
Digital Products
Digital products are delivered electronically through the delivery method shown on the product page. Delivery is normally available shortly after your payment has been confirmed.
Make sure the email address and other information provided during checkout are correct.
Custom Services
For custom services, the estimated delivery time is shown on the product page or agreed in your project quote.
Work begins once payment has been confirmed and we have received all required information, files, and instructions from you.
Delivery Delays
Delivery times may be affected if we are waiting for information, files, feedback, or approvals from you.
If there is an unexpected delay on our side, we will let you know as soon as possible.
Missing Delivery
If you have not received your digital product or project files within the expected timeframe, contact Hame Agency and we will look into it.
Contact
If you have questions about the delivery of your order, please contact Hame Agency through the contact details available on our website.
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